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Delivery & Returns Policy

Part Monster aims to provide a fast and efficient delivery service throughout the UK. Our delivery standards are as follows:

Standard delivery: Carrier 48 Hour Service

Free for all orders over £30, £4.95 for all other orders.

Mainland UK: 2-3 business days after despatch.

Highlands & Islands: 4-5 business days after despatch.

Orders placed by 1.00pm Monday to Thursday will be despatched the same business day, Orders received after 1.00pm Thursday through to 1.00pm Monday will be despatched on a Monday (excluding Bank Holidays).

Returns

All products purchased through Part Monster are covered by our 30 day no quibble guarantee. If you are not totally satisfied with your order or have changed your mind, please return the unopened product to us within 30 days of your order date and we will refund you. Please include a note including your name and address with a brief explanation as to why you are returning the item(s); this will help us improve our service. Please note we do not refund any postage you may have been charged unless the item is damaged, wrongly described or faulty.

We provide a freepost returns address for the use of our UK customers. Returns address:

Part Monster,

33 St Mary's St,

Preston,

PR1 5LN

* Please ensure any that flammable items being returned, have an ID8000 sticker on the package. These stickers are available from Post Office counters.


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